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| ACPlant Designer®
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| Integration of CAD/CAE into the Engineering and Design process.
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| Service
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| Training
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By training we want to make the effective and thus smooth employment of the ACPlant Designers® for you possible.
Here flexibility and the attitude are on your special desires for us condition.
The training course duration essentially depends on the following points:
- which modules are to be trained?
- Which previous knowledge exists (e.g. AutoCAD experience)?
- Which special requirements have you?
- As many participants are to visit the training
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| Here you find closer information to training course contents
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Project support
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The project support service of the ACPlant Competence center is the extension of our training course service. With this service the learned knowledge is deepened and converted at a project which can be completed in your enterprise.
For the duration of the project our project companion is not only to your CAD technical designers for the answer of concrete operating questions to the ACPlant Designer® at the disposal, it will also directly ensure that the individual project sections are requirement-conformal put on and implemented.
The project support service guarantees the efficient use of our software by your coworkers.
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A material project with the help of the ACPlant Designer® completed, will show that the investment will have amortized into our software already short time after their introduction.
The diagram represented down shows, which creation of value wins your enterprise by our project support service following the training.
Service contracts
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| Update
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Their enterprise receives the update automatically after release of each new version of the ACPlant Designer® or service of luggage. They always are thereby on the current conditions of the software.
They keep all newly available symbols, construction units and tubing classes immediately supplied after production. Thus you save for work and costs with the extension of the existing libraries.
The update service is available for the modules ACFlow PID, ACPipe 3D and ACIsogen.
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| Hotline service
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| Our Hotline service offers the possibility, your problems by post office, email, of passing fax or telephone on at us.
Detailed inquiries are worked on immediately, however at the latest up to the next working-day.
Their costs by questions are limited upward to a minimum.
The Hotline service is available for the modules ACFlow PID, ACPipe 3D, ACIsogen, ACSteel 3D and ACSteel Connect.
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| Remote maintenance service
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The remote maintenance service offers possibility up-to-date and the fastest of solving your problems addressed to us.
Here you permit us over the InterNet the a choice into your job. So that we can announce ourselves at all at " your " computer, you must already give your agreement when a selecting. At your monitor you can along-pursue then on-line ones, which step we makes for the solution of the problem.
In the same sense can do we along-pursue which processing steps you to undertake, in order to answer the arisen question. It is determined as with a training whether the task is also effectively settled.
You can interrupt the connection at each time around thereby control of their computer again to reach.
The remote maintenance service is available only in connection with the Hotline service and applies to the same products.
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